Virtual Training | T-Mobile Leveraging OpenTelemetry for Observability & Improving User Experience

Overview

On Tuesday, January 28th, in the morning, we invite T-Mobile to join Evolutio & Splunk for a virtual training exploring topics related to OpenTelemetry and why it matters for Observability and user experience. OTel is the Cloud Native Computing Foundation's (CNCF) data standard that bridges the gap among observability practices within organizations like T-Mobile. For attendees who will work with OTel, you will walk away with a training lab environment to get hands-on with OTel and Splunk O11y.
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‍Date and time: On Tuesday, January 28th, from 9:00 am - 11:30 am (Pacific)

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T-Mobile Virtual Training Takeaways

Why OTel? Why now? Splunk Observability (O11y) Cloud versus Cisco AppDynamics and other Splunk Observability solutions, given the observability direction and roadmap for T-Mobile. You will also gain insights into how diverse telemetry data - spanning infrastructure, Kubernetes containers, APM, and more - can be standardized through OpenTelemetry (OTel) and surfaced in Splunk Observability Cloud. You will also see how this aligns with T-Mobile business KPI's, such as managing to SLOs for the payment processing experience for T-Mobile applications.

For T-Mobile, this approach helps quantify user impact and empowers different teams to make swift, informed decisions when incidents occur. OpenTelemetry, the data standard from the Cloud Native Computing Foundation, represents the future of observability. With its lightweight, agentless integration across APM vendors, plus Splunk's investment in the data standard, OTel offers a streamlined instrumentation for modern monitoring.

You'll walk away with how to instrument OTel, basic set-up with OTel-as-a-Service thinking at T-Mobile, and then learn what to do if you need to customize an instrumentation.

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Who should attend from T-Mobile:‍

- Network Engineers
- DevOps
- Applications/ Monitoring
- Site Reliability Engineering (SRE)
- Software Engineering & Tools Teams
- Infrastructure Engineers
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Agenda (Pacific):

9:00 am
T-Mobile welcome and introductions to the Evolutio and Splunk teams

9:10 am
Why OTel? Why now? Splunk AppDynamics vs Splunk Observability (O11y) Cloud, the direction for T-Mobile; Review of OTel Signals (MELT Framework), Instrumentation, and why it matters for Observability & user experience

9:45 am
Live lab environment OR follow along and watch the demo - exploring OpenTelemetry

11:15 am
Q&A with Evolutio experts on OTel (representatives from business, those with Splunk certifications, and knowledge of OTel as an open-source standard); Wrap-up & key takeaways

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Presenter

Author

Forrest Smietankski

Full Stack Observability Architect, USA, Evolutio

Forrest joined Evolutio in 2022 as a Consultant in the Observability practice area, bringing a decade of experience in software engineering, cloud architectures, and solving large scale enterprise issues. Wearing multiple hats during a long career at Liberty Mutual; Forrest brings financial and insurance industry experience to Evolutio customers. Forrest loves working with customers on solving complex problems, and is excited to collaborate with the other Evolutio practice areas, particularly in DevOps/ Automation and data science by applying ML and AI models to customer problems.

Laura Vetter

CTO & Co-founder, USA, Evolutio

Laura Vetter is a subject matter expert in methodology and tooling for Monitoring, DevOps, and full stack Observability, namely with AppDynamics and other Performance Monitoring Tools in the competitive landscape. With over 20 years of hands-on experience working in IT Ops and leading large teams, she is particularly skilled in understanding how those tools can meet the visibility needs of application-driven, Fortune 500 organizations.

Laura is well-versed in building solutions for monitoring, alerting, and reporting demands at scale. With her team of consultants and solutions architects, they roadmap process to help organizations mature along the curve, wherever they're at in the journey.

As well, Laura is a certified subject matter expert in Splunk, monitoring global SAP ERP landscapes, and enabling Software Development and DevOps teams to leverage governance process for onboarding apps to CI/CD pipelines to get more secure and quality deployments.

David Cornette

Solutions Architect - Applications Support Availability Tools at T-Mobile

Dave leads the Applications Support Availability Tools team, including application monitoring and Splunk AppDynamics and Splunk Observability (O11y) Cloud, with almost 12-years of experience at T-Mobile.

Jonathan Silberlicht

Sr. Director Enterprise Solutions Delivery at T-Mobile

Jonathan is the Sr. Director Enterprise Solutions Delivery, having spent sevent years T-Mobile. Jonathan's team builds complete end-to-end solutions for T-Mobile customers, using both in-house developed applications and vendor solutions. We enable efficiency in T-Mobile's workforce, managing ITSM tooling, and helps our customers create better visibility of their applications using logs, events, and metrics with Cisco AppDynamics and Splunk Observability (O11y)Cloud.