Virtual Workshop | Leveraging OpenTelemetry for Observability and Improving User Experience for Higher Education & Public Sector

Overview

‍This Workshop is for IT Professionals in Higher Education, State, and Local Organizations who want to understand how Splunk Observability (O11y) Cloud and OTel can help standardize infrastructure telemetry data, pinpoint issues, and correlate them with user impact across one's ecosystem. Attendees can experience the workshop with Splunk & Evolutio teams onsite at Cisco's High Street Office in Boston or join virtually.

We'll discuss user impact of key moments for universities, agencies, and other digital public services, such as:

1. Publish grades
2. Sign-up for classes
3. Financial Aid deadlines
4. Other seasonal due dates causing spikes in student and civilian usage
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In this Workshop, we will get hands-on to:

- Provision a lab environment, review OpenTelemetry (OTel) fundamentals
- Instrument a software application to emit Metrics
- Ingest those Metrics and associate them on Splunk Observability (O11y) Cloud
- Visualize our extracted Metrics in an actionable way
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Workshop Takeaways for SLED

We'll walk away with an understanding of how infrastructure, k8s container, APM, and other telemetry data from disparate systems can be standardized in OTel and correlated with business KPIs to quantify user impact and make informed decisions when incidents arise.

Ultimately, leveraging OpenTelemetry, the data standard put forth by the Cloud Native Computing Foundation, is the future of observability because it extends across APM vendors in a lightweight, agentless fashion.

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Who is this workshop for at Universities, State, and Local Agencies:‍

- Network Engineers
- DevOps
- Applications/ Monitoring
- Site Reliability Engineering (SRE)
- Software Engineering & Tools teams
- Infrastructure engineering

Teams who are trying to navigate their Observability practice across hybrid environments (mix of on-prem and cloud) and multi-cloud environments (across AWS, Azure, GCP, and other hyperscalers) will get value from this workshop.

Date and time: On Tuesday, October 22nd, in the afternoon, join Evolutio's 2-hour, virtual workshop and instructor-led training from 2:00 - 4:00 pm (Central).

Agenda (Central):

2:00 pm
Welcome and introductions to the Evolutio and Splunk teams

2:15 pm
Review of OTel Signals (MELT Framework), Instrumentation, and why it matters for Observability & user experience

2:45 pm
Instructor-led training and workshop walking through exploring OpenTelemetry

3:45 pm
Wrap-up & key takeaways

4:00 pm
Depart & Onsite attendees head to Society on High for Peer Networking Reception

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Please indicate in the comments section if you would like to attend onsite or virtually. We look forward to connecting with you! 

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Speakers & Bios: