Laura Vetter is a subject matter expert in methodology and tooling for Monitoring, SRE, and Observability, namely with Cisco Observability, Splunk, AppDynamics, and other Performance Monitoring Tools in the competitive landscape. She is also well-versed in monitoring global SAP ERP landscapes and works with DevOps teams on governance for more secure and quality software deployments. With over 20 years of hands-on experience working in IT Ops and leading large teams, she is exceptionally skilled in understanding how those tools can meet the visibility needs of application-driven, Fortune 500 organizations.

As a CTO and technology transformation visionary, Laura leads strategy for alerting and business-relevant dashboarding demands at scale. She leads a team that helps clients roadmap an observability strategy to mature along the curve, wherever they are in the journey.

Jamie is the Professional Services Director for EPI-USE Labs in Europe, with 20 years of experience in the IT services Industry, primarily with businesses using SAP. Jamie’s career started as an SAP Technical Consultant; he then went on to specialize in SAP data projects, BASIS, RunSAP, and Pre-Sales/Solution Architecture. He has a variety of SAP certifications, and his background includes programming, DBA work, web design, and SAP technical work. Jamie has broad experience on various platforms and is passionate about leveraging SAP technology to bring value to our clients.

Keith is an experienced and innovative leader with 15+ years of experience in pioneering and delivering major technology and operational services within a Fortune 100 organization that has driven strong business results. He has bridged technical capability and operational service gaps through many different assignments and business areas while driving out expenses via the integration of technology and process.

Keith is a dynamic speaker who has had the opportunity to market and influence new capabilities and services throughout the entire company.

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