September 18, 2024

1:00 pm - 2:00 pm (Eastern)

September 18, 2024

1:00 pm - 2:00 pm (Eastern)

Webinar | Digital Experience Assurance for Financial Services

‍

Delivering reliable network and digital performance is pivotal to Financial Service providers of all sizes. But the challenges are unique based on region, tech stack, expertise, and regulatory environment. With strict standards and evolving needs, leveraging existing resources to mitigate risk that is now decentralized across an organization is critical.

Customers engaging with their banking institution rely on these services delivered seamlessly and at scale.

- Credit Card Processing
- Branch Management
- Account and Loan Application & Processing
- Treasury management (Overnight borrowing/ lending)
- Efficient and Secure Migration due to IT strategy, M&A, etc.

‍

‍

ThousandEyes' Business Assurance framework ensures critical infrastructure is performing as expected, including owned and third party infrastructure (ISPs, Payment Gateways, Card Issuers, DNS, CDN, and more), increasing resilience at critical IT junctions and accelerating customer value.

Join us on Thursday, September 18th at 1:00 pm (Eastern) as we discuss real banking user observability journeys and common challenges that are needle movers for member/ customer origination, growing loan products in accounts, and bringing on large B2B relationships like major retailers.

We'll have speakers from Cisco ThousandEyes and Evolutio.

‍

‍

Agenda (Eastern):

‍1:00 pm
Welcome and introductions to the Evolutio and ThousandEyes teams

1:15 pm
Fireside chat discussion on digital experience & business assurance thinking, third party infrastructure, common monitoring gaps and bank institution impact

1:45 pm
Wrap-up and Q&A

‍

Presenter

Author

Sergio Licea

Global Go-To-Market Industry and Solutions Marketing Manager, ThousandEyes

Sergio is an experienced IT professional with over 10 years in the industry, committed to leveraging technology for positive global impact. He has a strong background in engineering, sales, channels, and marketing, with a particular passion for understanding human behavior and its interaction with go-to-market strategies. A creative and results-oriented thinker, he brings local and international experience to his work, continually learning from colleagues and building connections in his role today at ThousandEyes.

Raghav Srinivasan

Solutions Architect

Raghav is a Solutions Architect at Evolutio in the Observability Practice. Prior to joining in 2022, Raghav has over a decade of experience in Banking, Insurance and Financial services. He has led teams in Platform Engineering, Production Ops and Observability. He enjoys the challenge of designing monitoring solutions, driving O11y enablement and adoption, and leading the shift from on-premises to hybrid and Cloud environments. Raghav lives in the Detroit Metro area and he is passionate about singing and playing chess in his free time.

Aaron Abodeely

Director of Corporate Strategy

Aaron has marketed Information Technology for fifteen years. He's held roles in partner marketing, community management, and field marketing. His experience managing large technical community-building initiatives and product roll-outs makes him savvy at bridging the divide between technology, advisory, service delivery, and marketing.

Prior to joining Evolutio in 2021, in 2018 he founded a self-employed consultancy and podcast, focused on the IT Channel by delivering Sales and Marketing services to OEMs, distributors, and IT solution providers. Aaron is also the Outcome Studio Podcast host, growing his audience to thousands of downloads and hundreds of thousands of video views on LinkedIn.

Aaron is applying the skills of developing a brand for a services company to Evolutio's practice areas. He works side-by-side with practice area leaders in Observability, Automation, Data Science, and Security to tell stories about how Evolutio is helping organizations build, scale, and secure enterprise applications.

Andrew Cuskelly

Director, Growth

With 15+ years of experience in infrastructure and software sales both in Europe and the USA, Andrew is a dedicated solution-focused salesperson who enjoys working in challenging goal-orientated situations. Drawing from his ability to listen and understand business challenges, Andrew is extremely dedicated to delivering lasting value to his clients. His skill in managing relationships allows him to work with many verticals and all levels of management.

Andrew's technical background is critical to his ability to liaise between users and management and understand how changes affect business processes to maintain productivity. A committed and driven professional, Andrew enjoys working in challenging goal-orientated situations.

‍